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Terms &
Conditions

Bookings, Cancellations & Refunds:

  • A non-refundable deposit is required at least at the time of booking to secure your place. Payment of the deposit constitutes the guest's acceptance of these Terms and Conditions. 

  • If you make your payment and need to cancel, please note the following:

  • If you cancel before March 20th, you will receive a refund of the amount paid, minus the deposit.

  • If you cancel before between March 20th and April 1st, you will receive a 50% refund.

  • Cancellations from April onward will not receive a refund."

  • The balance of payment must be received in full at least 3  months before the start of a retreat. If not, the owners will contact you but without payment have the right to cancel the booking and attempt to re-book your place.

 

More: ​

 

We will make every effort to ensure our retreats are available as advertised. However, the owner reserves the right to make alterations due to rare and extreme unforeseen circumstances. Lina will contact you soon as possible if such a situation arises and every attempt will be made to accommodate you at another suitable retreat in the next 12 months. 

 

Other issues:

  • We care about our participants so it is important when registering to attend a retreat, please disclose any health or related issues which might impact on their involvement, so we can take great care (eg: physical, psychological, spiritual, dependencies or family issues). To not do so could result on the cancellation of a booking/place at a retreat. 

 

Medical Insurance

Each participant is responsible for checking with their current health insurance provider and insuring that they have adequate medical coverage.  Participants will be asked to provide a medical history including any current injuries or pre-existing conditions, as well as an emergency contact name and telephone number.  Once the deposit has been received, a health form will be sent out for you to fill out, sign and return.  Fil soul journey reserves the right to refuse acceptance of your deposit to participate in the Retreat based on the medical information provided. 

 

Release/Responsibility

I agree that the Lina Grisales, Fil Soul Journey and its representatives, shall not be held liable for any injury, damage, loss, delay or irregularity that may be occasioned for any reason to me, including, but not limited to any defect in a vehicle, the acts or default of any company or person engaged in conveying a participant, acts of God, terrorism, acts of war, or detention; delays or expenses arising from quarantine, strikes, thefts, pilferage, force majeure, civil disturbances, government restrictions or regulations, accidents by aircraft, boat, bicycle or motor vehicle, or in any restaurant or accommodation; failure of any means of transportation to arrive or depart as scheduled or changes in transit, or villa services; missed airline or other transportation connections; or for additional expenses resulting from changes in exchange rates, tariffs, or itinerary. The participant agrees to assume any risks associated with the Retreat and agrees no liability will be attached to Fil soul journey, Lina Grisales, its employees or agents. By paying the deposit, the participant releases Fil soul journey and its representatives from any such responsibility or liability. It is therefore suggested participants purchase their own cancellation, property damage (including luggage), and accident insurance.

 

Photographs / Videotapes

Fil soul journey will at times be photographing and/or videotaping the Retreat. Fil soul journey wishes to use such photographs/videos in its advertising, displays, publicity materials, and publications. Participants are deemed to have consented to Fil soul journey using such images of you.  However, if you prefer not to appear in any of the images/footage, please inform Fil Soul Journey prior to the commencement of the Retreat.

 

Acknowledgement and Acceptance

I have read the above Terms and Conditions and understand the information pertaining to the Retreat I am aware I must be covered by my own travel insurance appropriate to the activity in order to participate in this Yoga Retreat and will not hold Lina Grisales from Fil soul journey responsible.

 

 

The following points are key factors, which you need to acknowledge when registering for Fil soul journey Retreats .

I understand and agree:

 

  1. The non-refundable deposit is due at the time of booking, with the balance payable no later than the date given on the relevant retreat page.

  2. To qualify for the Early Bird Discount I must book and pay in full by date given.

  3. If I book within 2 months of the departure date I understand that full payment is required at the time of booking and I am subject to the refund policy.

  4. I have read and understand the cancellation policy.

  5. I must complete and return a Health and Emergency Contact Form.

  6. That I am participating in an active Retreat and at times may find it mentally and physically challenging.  The onus is on me, the participant, to ensure that I am physically fit to undertake the retreat.

  7. I take full responsibility for my own health and well-being during the program and I understand the risks of travel in the developing world.  I will not hold Fil Soul Journey or any of the contractors and staff responsible for injuries or other medical or emotional problems that might occur.

  8. I understand that Lina Grisales reserves the right to modify the itinerary, to accept or retain any person as a participant in the program at any time, or to withdraw the tour if they deem it necessary for the comfort, convenience or safety of the participants.

  9. I understand if I wish to cancel my reservation, it must be done in writing or via email and the cancellation will be effective as of the date Fil Soul journey receives it. The deposit is non refundable and is subject to the refund policy - listed further down.

  10. Fil soul journey reserves the right to cancel a trip that is below the minimum of 8 participants. If this is to occur, Fil Soul journey will notify me in advance and give me a refund (less booking and deposit expenses) Fil soul journey  isn’t responsible for any additional expenses incurred in relation to this trip such as air tickets, passport and visa costs, nor any medical vaccination and preparations, or any extras. 

  11. I have read the below Full Terms and Conditions and understand and accept them, along with the Terms and Conditions - Essentials. (As above)

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